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How do I delete a deck?",[297,305,306,309],{},[300,307,308],{},"Solution:"," Hi,",[297,311,312],{},"Deleting a deck is easy - just follow these steps:",[297,314,315],{},[300,316,317],{},"On mobile:",[319,320,321,325,328],"ol",{},[322,323,324],"li",{},"Open your deck list in the app",[322,326,327],{},"Swipe the deck you want to delete to the left",[322,329,330],{},"Tap \"Delete\" and confirm",[297,332,333],{},[300,334,335],{},"On web:",[319,337,338,341,344],{},[322,339,340],{},"Go to your library",[322,342,343],{},"Click the three-dot menu on the deck",[322,345,346],{},"Select \"Delete\" and confirm",[297,348,349],{},"Once deleted, the deck and all its flashcards are permanently removed from your account.",[297,351,352],{},"Let me know if you need any help!",[297,354,355,358],{},[300,356,357],{},"Note:"," German: \"Wie loesche ich ein Deck?\". Also asked as: Wie kann ich ein Deck loeschen; Comment supprimer un deck; Hoe verwijder ik een deck; Deck loeschen; How can I delete decks",[293,360,361],{"id":361},"how_studyflash_works",[297,363,364,366],{},[300,365,302],{}," How does Studyflash work?",[297,368,369,309],{},[300,370,308],{},[297,372,373],{},"Studyflash helps you study more efficiently by automatically creating learning materials from your documents. Here's how it works:",[319,375,376,382,388,394,400],{},[322,377,378,381],{},[300,379,380],{},"Upload your document:"," PDF, PowerPoint, or take photos of your notes",[322,383,384,387],{},[300,385,386],{},"AI generates study materials:"," Flashcards, summaries, quizzes, mindmaps, and podcasts",[322,389,390,393],{},[300,391,392],{},"Study with multiple methods:"," Choose the learning method that works best for you",[322,395,396,399],{},[300,397,398],{},"Track your progress:"," The app shows which concepts you've mastered and which need more review",[322,401,402,405],{},[300,403,404],{},"Ask Max:"," Our AI tutor can answer questions about your content",[297,407,408],{},"The free version lets you create 1 deck. Premium gives you unlimited decks and all study methods.",[297,410,411],{},"Let me know if you have any questions about specific features!",[297,413,414,416],{},[300,415,357],{}," German: \"Wie funktioniert Studyflash?\". Also asked as: Was ist Studyflash; Comment ca marche; Hoe werkt het",[293,418,419],{"id":419},"delete_workspace",[297,421,422,424],{},[300,423,302],{}," How do I delete a workspace?",[297,426,427,309],{},[300,428,308],{},[297,430,431],{},"Deleting a workspace is quick:",[297,433,434],{},[300,435,335],{},[319,437,438,441,444,447],{},[322,439,440],{},"Click \"Library\" in the left sidebar",[322,442,443],{},"Find the workspace you want to remove",[322,445,446],{},"Click the three-dot menu on the workspace",[322,448,346],{},[297,450,451],{},[300,452,317],{},[319,454,455,458,461,464],{},[322,456,457],{},"Go to Library",[322,459,460],{},"Find the workspace",[322,462,463],{},"Tap to open its menu",[322,465,346],{},[297,467,468],{},"Note: Deleting a workspace permanently removes all decks inside it. Make sure you no longer need the content before confirming.",[297,470,352],{},[297,472,473,475],{},[300,474,357],{}," German: \"Wie loesche ich einen Workspace?\". Also asked as: Workspace loeschen; Remove workspace; Supprimer espace de travail",[293,477,478],{"id":478},"free_trial_to_paid",[297,480,481,483],{},[300,482,302],{}," How do I stop the free trial before it becomes paid?",[297,485,486,309],{},[300,487,308],{},[297,489,490],{},"There is no free trial period but rather just credit-based trials so no need to cancel anything unless you subscribed to premium.",[297,492,493],{},"Let me know if you need any further help!",[297,495,496,498],{},[300,497,357],{}," German: \"Wie stoppe ich die kostenlose Testversion bevor sie kostenpflichtig wird?\". Also asked as: Stop free trial; Testversion stoppen; Essai gratuit annuler",[293,500,501],{"id":501},"what_features_in_free_vs_premium",[297,503,504,506],{},[300,505,302],{}," What's the difference between free and premium?",[297,508,509,309],{},[300,510,308],{},[297,512,513],{},"Here's what you get with each plan:",[297,515,516],{},[300,517,518],{},"Free plan:",[520,521,522,525,528],"ul",{},[322,523,524],{},"1 deck (to try out the app)",[322,526,527],{},"Basic flashcard learning",[322,529,530],{},"Access to AI tutor Max (limited)",[297,532,533],{},[300,534,535],{},"Premium plan:",[520,537,538,541,544,547],{},[322,539,540],{},"Unlimited decks",[322,542,543],{},"Flashcards, Quizzes, Summaries, Mindmaps, Podcasts",[322,545,546],{},"Full access to AI tutor Max",[322,548,549],{},"All learning methods for every deck",[297,551,552],{},"The free version is great for trying out Studyflash. If you find it helpful, premium gives you unlimited content creation and all study methods.",[297,554,555],{},"Let me know if you have any questions about pricing or features!",[297,557,558,560],{},[300,559,357],{}," German: \"Was ist der Unterschied zwischen kostenlos und Premium?\". Also asked as: Free vs Premium; Was bekomme ich bei Premium; Qu'est-ce qui est inclus",[293,562,563],{"id":563},"use_on_multiple_devices",[297,565,566,568],{},[300,567,302],{}," Can I use Studyflash on multiple devices?",[297,570,571,309],{},[300,572,308],{},[297,574,575],{},"Yes! You can use Studyflash on multiple devices (phone, tablet, computer) - just sign in with the same account on each device.",[297,577,578],{},[300,579,580],{},"How to sync:",[319,582,583,586],{},[322,584,585],{},"Make sure you use the exact same login method on all devices (email, Apple ID, or Google)",[322,587,588],{},"Your decks, progress, and subscription will automatically sync",[297,590,591],{},[300,592,593],{},"If sync isn't working:",[520,595,596,599,602],{},[322,597,598],{},"Verify you're using the same email\u002Faccount on all devices",[322,600,601],{},"Try signing out and back in to force a refresh",[322,603,604],{},"Check your internet connection",[297,606,607],{},"Your subscription applies to your account, not to a specific device, so premium features work everywhere you're logged in.",[297,609,352],{},[297,611,612,614],{},[300,613,357],{}," German: \"Kann ich Studyflash auf mehreren Geraeten nutzen?\". Also asked as: Auf mehreren Geraeten; Multiple devices; Op meerdere apparaten; Plusieurs appareils",[293,616,617],{"id":617},"where_are_my_decks",[297,619,620,622],{},[300,621,302],{}," Where are my decks \u002F I can't find my content",[297,624,625,309],{},[300,626,308],{},[297,628,629],{},"If you can't find your decks:",[319,631,632,638,644,650],{},[322,633,634,637],{},[300,635,636],{},"Check Library:"," Click \"Library\" in the navigation - all your decks should be listed there",[322,639,640,643],{},[300,641,642],{},"Check workspaces:"," Your deck might be in a different workspace than expected",[322,645,646,649],{},[300,647,648],{},"Verify account:"," Make sure you're logged in with the same email\u002Faccount you used when creating the decks",[322,651,652,655],{},[300,653,654],{},"Try signing out and back in"," to refresh the sync",[297,657,658],{},"If you used \"Sign in with Apple\" or \"Sign in with Google\" when you created the decks, make sure you're using the same method now.",[297,660,661],{},"Still can't find your content? Let me know and I'll help investigate.",[297,663,664,666],{},[300,665,357],{}," German: \"Wo sind meine Decks \u002F Ich finde meine Inhalte nicht\". Also asked as: Wo sind meine Inhalte; Waar zijn mijn decks; Je ne trouve pas mes cours; Decks verschwunden",[293,668,669],{"id":669},"what_file_formats_supported",[297,671,672,674],{},[300,673,302],{}," What file formats can I upload?",[297,676,677,309],{},[300,678,308],{},[297,680,681],{},"Studyflash supports these file formats for creating decks:",[297,683,684],{},[300,685,686],{},"Supported formats:",[520,688,689,692,695],{},[322,690,691],{},"PDF documents",[322,693,694],{},"PowerPoint presentations (.ppt, .pptx)",[322,696,697],{},"Images\u002FPhotos (you can take photos of handwritten notes)- Anki files",[297,699,700],{},[300,701,702],{},"Tips for best results:",[520,704,705,708,711],{},[322,706,707],{},"Text-based documents work best (the AI reads text to create flashcards)",[322,709,710],{},"Make sure PDFs aren't password-protected",[322,712,713],{},"Clear, readable text produces better flashcards",[297,715,716],{},[300,717,718],{},"Not supported:",[520,720,721,724,727],{},[322,722,723],{},"Password-protected files",[322,725,726],{},"Audio\u002Fvideo files",[322,728,729],{},"Word documents (convert to PDF first)",[297,731,732],{},"Let me know if you have any questions!",[297,734,735,737],{},[300,736,357],{}," German: \"Welche Dateiformate kann ich hochladen?\". Also asked as: Welche Formate; File types; Quels formats; Welke bestandstypen",[293,739,740],{"id":740},"how_to_learn_with_flashcards",[297,742,743,745],{},[300,744,302],{}," How do I study\u002Flearn with flashcards?",[297,747,748,309],{},[300,749,308],{},[297,751,752],{},"Here's how to study with Studyflash flashcards:",[319,754,755,761,767,773,779,785],{},[322,756,757,760],{},[300,758,759],{},"Open a deck"," from your library",[322,762,763,766],{},[300,764,765],{},"Start a study session"," by clicking \"Learn\" or \"Study\"",[322,768,769,772],{},[300,770,771],{},"View the question"," on the front of the card",[322,774,775,778],{},[300,776,777],{},"Think of your answer"," before revealing it",[322,780,781,784],{},[300,782,783],{},"Flip the card"," to see the answer",[322,786,787,790],{},[300,788,789],{},"Rate how well you knew it"," - this helps the app prioritize cards you need to review",[297,792,793],{},[300,794,795],{},"Study modes:",[520,797,798,804,810],{},[322,799,800,803],{},[300,801,802],{},"Standard mode:"," Go through all cards",[322,805,806,809],{},[300,807,808],{},"Spaced repetition:"," The app shows you cards you need to review based on your progress",[322,811,812,815],{},[300,813,814],{},"Quiz mode:"," Test yourself with multiple choice questions (Premium)",[297,817,818],{},"The more you study, the better the app learns which concepts you know!",[297,820,821,823],{},[300,822,357],{}," German: \"Wie lerne ich mit den Karteikarten?\". Also asked as: Wie lerne ich; How to study; Comment apprendre; Hoe leren",[293,825,826],{"id":826},"how_to_use_ai_tutor_max",[297,828,829,831],{},[300,830,302],{}," How do I use the AI tutor Max?",[297,833,834,309],{},[300,835,308],{},[297,837,838],{},"Max is your AI study assistant. Here's how to use it:",[319,840,841,847,853],{},[322,842,843,846],{},[300,844,845],{},"Find Max"," in the chat area (usually at the bottom or side of the screen)",[322,848,849,852],{},[300,850,851],{},"Ask any question"," about your study material",[322,854,855,856],{},"Max can:\n",[520,857,858,861,864,867],{},[322,859,860],{},"Explain concepts from your uploaded content",[322,862,863],{},"Help you understand difficult topics",[322,865,866],{},"Quiz you on material",[322,868,869],{},"Answer follow-up questions",[297,871,872],{},[300,873,874],{},"Tips:",[520,876,877,880,883],{},[322,878,879],{},"The more specific your question, the better Max's answer",[322,881,882],{},"Max works best with content from your uploaded documents",[322,884,885],{},"Premium users get full access to Max",[297,887,888],{},"Max is like having a personal tutor who knows your study materials!",[297,890,891,893],{},[300,892,357],{}," German: \"Wie benutze ich den KI-Tutor Max?\". Also asked as: Was ist Max; How does Max work; Comment utiliser Max; Wie funktioniert Max",[293,895,896],{"id":896},"promo_code_discount",[297,898,899,901],{},[300,900,302],{}," Do you have a discount\u002Fpromo code?",[297,903,904,309],{},[300,905,308],{},[297,907,908,909,912],{},"Yes! You can use the promo code ",[300,910,911],{},"COMMUNITY20"," to get 20% off your first month.",[297,914,915],{},[300,916,917],{},"How to use:",[319,919,920,923,926,929],{},[322,921,922],{},"Go to Account > Subscription",[322,924,925],{},"Choose your plan",[322,927,928],{},"Enter the promo code during checkout",[322,930,931],{},"The discount will be applied",[297,933,934,936],{},[300,935,357],{}," Promo codes typically apply to the first billing period only.",[297,938,732],{},[297,940,941,943],{},[300,942,357],{}," German: \"Gibt es einen Rabattcode?\". Also asked as: Rabatt; Discount code; Code promo; Kortingscode",[293,945,946],{"id":946},"subscription_shows_expired",[297,948,949,951],{},[300,950,302],{}," My subscription shows as expired but I just paid",[297,953,954,309],{},[300,955,308],{},[297,957,958],{},"If your subscription shows as expired right after payment, this is usually a sync issue.",[297,960,961],{},[300,962,963],{},"Please try:",[319,965,966,969,972],{},[322,967,968],{},"Sign out of Studyflash completely",[322,970,971],{},"Sign back in with the same email\u002Faccount you used to purchase",[322,973,974],{},"Wait a few seconds for the sync to complete",[297,976,977],{},[300,978,979],{},"Common causes:",[520,981,982,985,988],{},[322,983,984],{},"Different login method (e.g., email vs. Apple ID)",[322,986,987],{},"Payment processing delay (especially for bank transfers)",[322,989,990],{},"App needs to refresh",[297,992,993],{},"If you signed up through iOS\u002FAndroid, make sure you're using the same Apple ID\u002FGoogle account on this device.",[297,995,996],{},"Still showing expired? Please let me know your email and I'll check your subscription status.",[297,998,999,1001],{},[300,1000,357],{}," German: \"Mein Abo wird als abgelaufen angezeigt obwohl ich gerade bezahlt habe\". Also asked as: Abo zeigt abgelaufen; Subscription expired; Abonnement expire",[293,1003,1004],{"id":1004},"how_to_export_content",[297,1006,1007,1009],{},[300,1008,302],{}," Can I export\u002Fprint my flashcards or summaries?",[297,1011,1012,309],{},[300,1013,308],{},[297,1015,1016],{},"Yes, you can print as follows summaries:",[520,1018,1019,1022],{},[322,1020,1021],{},"Open the summary\u002Fflashcards in your deck",[322,1023,1024],{},"Click the print icon",[297,1026,732],{},[297,1028,1029,1031],{},[300,1030,357],{}," German: \"Kann ich meine Karteikarten oder Zusammenfassungen exportieren\u002Fdrucken?\". Also asked as: Drucken; Export; Imprimer; Exporteren",[293,1033,1034],{"id":1034},"subscription_in_different_currency",[297,1036,1037,1039],{},[300,1038,302],{}," Why am I being charged in a different currency?",[297,1041,1042,309],{},[300,1043,308],{},[297,1045,1046],{},"The currency you're charged in depends on where you made the purchase:",[520,1048,1049,1055],{},[322,1050,1051,1054],{},[300,1052,1053],{},"App Store (iOS):"," Uses your Apple ID's country\u002Fcurrency",[322,1056,1057,1060],{},[300,1058,1059],{},"Studyflash website:"," Decided the curreny based on your country.",[297,1062,1063],{},"What currency would you need your subscription to be in?",[297,1065,1066],{},"The amount charged is equivalent regardless of currency - just displayed differently based on your payment method.",[297,1068,732],{},[297,1070,1071,1073],{},[300,1072,357],{}," German: \"Warum wird mir in einer anderen Waehrung berechnet?\". Also asked as: Andere Waehrung; Different currency; Devise differente",[293,1075,1076],{"id":1076},"what_happens_when_subscription_ends",[297,1078,1079,1081],{},[300,1080,302],{}," What happens when my subscription ends?",[297,1083,1084,309],{},[300,1085,308],{},[297,1087,1088],{},"When your premium subscription ends:",[297,1090,1091],{},[300,1092,1093],{},"What you keep:",[520,1095,1096,1099,1102],{},[322,1097,1098],{},"Access to your existing decks and flashcards",[322,1100,1101],{},"Basic flashcard learning mode",[322,1103,1104],{},"Your learning progress and data",[297,1106,1107],{},[300,1108,1109],{},"What you lose access to:",[520,1111,1112,1115,1118],{},[322,1113,1114],{},"Creating new decks (beyond 1 free deck)",[322,1116,1117],{},"Quizzes, Podcasts, Summaries, Mindmaps",[322,1119,1120],{},"Full AI tutor Max access",[297,1122,1123],{},[300,1124,1125],{},"Important:",[520,1127,1128,1131,1134],{},[322,1129,1130],{},"Your content is NOT deleted",[322,1132,1133],{},"You can still view and study existing flashcards",[322,1135,1136],{},"You can resubscribe anytime to get full access back",[297,1138,1139],{},"Think of it as going back to the free plan - all your existing work is preserved.",[297,1141,732],{},[297,1143,1144,1146],{},[300,1145,357],{}," German: \"Was passiert wenn mein Abo endet?\". Also asked as: Nach Abo Ende; After subscription ends; Quand l'abonnement expire; Als abonnement eindigt",[293,1148,1149],{"id":1149},"max_ai_not_available",[297,1151,1152,1154],{},[300,1153,302],{}," I can't talk to Max \u002F Max is not working",[297,1156,1157,309],{},[300,1158,308],{},[297,1160,1161],{},"Max (the AI tutor) is only available to users with a premium subscription.",[297,1163,1164],{},"If you have a premium subscription and Max is still not working, please try logging out and back in, or contact us with more details about the issue.",[293,1166,1167],{"id":1167},"study_plan_webapp_only",[297,1169,1170,1172],{},[300,1171,302],{}," Can Studyflash create a study plan for me? Where do I click?",[297,1174,1175,309],{},[300,1176,308],{},[297,1178,1179],{},"That's available in the webapp within Max the AI study coach.",[297,1181,1182,1184],{},[300,1183,357],{}," German: \"Kann mir Studyflash einen Lernplan erstellen? Was muss ich anklicken?\"",{"title":1186,"searchDepth":1187,"depth":1187,"links":1188},"",2,[1189,1190,1191,1192,1193,1194,1195,1196,1197,1198,1199,1200,1201,1202,1203,1204,1205],{"id":295,"depth":1187,"text":295},{"id":361,"depth":1187,"text":361},{"id":419,"depth":1187,"text":419},{"id":478,"depth":1187,"text":478},{"id":501,"depth":1187,"text":501},{"id":563,"depth":1187,"text":563},{"id":617,"depth":1187,"text":617},{"id":669,"depth":1187,"text":669},{"id":740,"depth":1187,"text":740},{"id":826,"depth":1187,"text":826},{"id":896,"depth":1187,"text":896},{"id":946,"depth":1187,"text":946},{"id":1004,"depth":1187,"text":1004},{"id":1034,"depth":1187,"text":1034},{"id":1076,"depth":1187,"text":1076},{"id":1149,"depth":1187,"text":1149},{"id":1167,"depth":1187,"text":1167},"General usage questions and feature guidance","md",null,{"category":1210,"sensitive":1211,"entry_count":1212},"general_how_to",false,17,true,{"title":232,"description":1206},"internal\u002Fsupport-bot\u002Fkb\u002Fgeneral_how_to","MSZPopDOsvGeL2Pv8EZO4YRawj64rzl4d6GOvGGBPhg",1779007964375]